What forms of payment do you accept?
At the momment for security purposes and until the RuffootShop is exapnded we take regular account payments all via PayPal.
How secure is this store?
RuffRootCreative uses PayPal for payments, and PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available).
Do I need a PayPal account to purchase from this store?
No, you do not need to have a PayPal account to purchase from this store. Just follow the checkout steps on PayPal’s secure site as you would for any other web order. However, if you do have a PayPal account, you may use it for payment.
All printed, illustrated and painted goods come with a certificate of authenticity, posted in a sturdy tube or well packed box. Postage is by Royal Mail 'signed for' delivery UK and Worldwide. We will send your purchase as soon as we can but please allow up to 10 days preparation time. Your patience is appreciated. Other goods such as sculptures and other 3D works may be posted by other means, by arrangment and agreement with customer. Commissioned work will completed and dispatched in agreed time frame.
Do you combine shipping?
Yes, wherever possible. If it becomes impractical we will contact you and quote for any extra postage costs.
I'm not happy with my purchase what can I do?
We offer a money back no quibble policy if you are not completely happy with your purchase. Just contact us by email within 48hrs of receipt and return the item. On receipt a refund will be credited to the credit card/account used for your purchase. Please make sure you are totally happy with your chosen art before purchase as OUR RETURNS POLICY DOES NOT INCLUDE SHIPPING COSTS. Returns of commissioned work is by arrangement and agreement only after contact and discussion.
Make an offer
All our artwork is open to reasonable offers for multiple purchases. If you see a piece of work you like and would like to haggle, please, go ahead. I am open to offers. Email us with your best offer and we will get back to you as soon as we can.
A proffessional picture framing service is available Please arrange framing and payment for both the picture, the frame and postage directly with us before your purchase of printed goods.
Copyright of all artworks and designs on this website is retained by RuffRootCreative and Mark Cummins. Reproduction, modification or distribution in any form of artworks and designs on this website is strictly forbidden without prior written consent of the owner of such propriety rights. All copyright 2017.
If you would like to purchase an item that you see within this website that it is not listed in my online shop or partner sites, you can simply contact me and ask about it, make an offer, commission me, offer a swop even, whatever, let's talk.. I am open to negotiating prices and deals. My shop is the process of bring re-built, so more will be listed soon. I accept payment online by PayPal as it is the safest, most fraud proof method of online payment. If you wish to pay by other means, please simply contact me and we can arrange payment. I will reply to any messages within 48 hours. We offer a money back no quibble policy (within sensible reason of course) if you are not totally happy with your chosen purchases.
VIDA Partner site purchases PLEASE NOTE:
VIDA Custom-Made Items: All Custom-Made items are printed, stitched, hand-finished, flown across the world, and then packaged with care to reach your doorstep within in about 4-6 weeks.
VIDA In-Stock Items: In-Stock items are shipped within 48-72 hours and will arrive your doorstep in 5-7 business days.
Note: Each piece is uniquely designed and custom-printed. Color and placement of artwork may vary upon receipt.
If you have questions about a recent order, please feel free to email firstname.lastname@example.org
Redbubble Partner site Shipping & Delivery:
A majority of customers get their orders by the time listed on the website, but orders can occasionally run into unexpected delays and holdups in post. Even if your order hasn’t reached you by then, it probably needs just a bit more time to make it over to you. Before reaching out to our Customer Experience team, be sure to double check the estimated delivery time and order status, which you can find on:
Each product page under the “Add to Cart” button.
At the top of your shipping confirmation email.
In your “Order History” under status.
Some orders offer tracking too, which will give you even more details about its whereabouts
As every single item on Redbubble is printed to order, you’ll need to allow some additional time for your order to be created before it can ship. Due to the print-on-demand nature of our marketplace these production times apply for all order types. While the majority of our orders will print and ship within 24-48 hours, an order may occasionally take up to 3 business days to produce. If your order has not shipped after 3 business days (Monday through Friday), please contact our support heroes, and we'll be happy to assist!
Please note that if you have placed an order containing several different product types your order may be shipped in more then one package
RuffRootCreative Direct P+P.
Directly posted prints and canvases by RuffRootCreative are sent Royal Mail 'signed for' (please see FAQ's) rolled between tissue paper and sent with a signed, dated and uniquely numbered certificate in a strong cardboard tube or wrapped in bubble wrap inside a strong cardboard box.
Where multiple prints and/or canvases have been ordered we will send as a combined package where possible otherwise we will contact you and quote for any extra postage costs.
Scultures are slightly more involved in their dispatch and postage costs will be arranged and agreed before postage. I will dispatch sculptures carefully packed and courrier delivered, meaning checking of goods and signatures will be required on delivery.
We offer a money back no quibble policy if you are not totally happy with your chosen purchases.
I love commisson work. I happily accept any type of commission work, be it stone carving, photo-art canvases, illustration, graphic design,
whatever, I will bend over backwards to bring to life your vission. Just contact me and we can set the ball rolling.
Printing information, why buy from RuffRootCreative?: More detials here
T-Shirts and Hoodies on RuffRootCreative - Redbubble are expertly printed on ethically sourced, sweatshop-free apparel and available in a huge range of styles, colors and sizes. Slim fit, order a size up if you’d like it less fitting. If you like your hoodies baggy, go two sizes up.